Support

Common questions

How do I get an account?

Storyhaus Agency sets up TEEEJ for the businesses we work with. If your company uses TEEEJ, ask your admin or email us and we'll add you.

I forgot my password.

Email us from the address on your account and we'll reset it.

Something isn't working.

Inside TEEEJ, use Report a bug. It sends us the page you were on and a screenshot, so we can fix it faster. You can also email us.

How do I turn the microphone or notifications on or off?

On iPhone, open Settings, then TEEEJ, and switch Microphone, Speech Recognition or Notifications.

How do I delete my account?

Email us from the address on your account and ask us to delete it. We'll confirm when it's done.